01 Stay Options

We currently offer flexible stay options to suit different guest needs.

22-Hour Stay

Our standard stay allows guests to occupy the unit for up to 22 consecutive hours.

• Standard check-in: 2:00 PM
• Standard check-out: 12:00 PM the following day

Weekend rate: A Friday check-in with Saturday checkout or a Saturday check-in with Sunday checkout is ₱2,200 per night. Other 22-hour overnight nights are ₱2,000.

12-Hour Stay

A 12-hour stay allows guests to occupy the unit for up to 12 consecutive hours from the agreed check-in time. The exact check-in and check-out time will be confirmed upon booking.

Rates are subject to availability and may vary depending on the date.

02 Check-In & Check-Out

• Standard check-in: 2:00 PM
• Standard check-out: 12:00 PM

Guests are expected to check out at the agreed time. Early check-in and late check-out are subject to availability and prior approval. Additional charges may apply.

Any extension must be approved by the host before the agreed checkout time. Unauthorized extension or failure to vacate on time may result in additional charges.

03 Guest Capacity & Additional Guests

The standard rate for our 1-bedroom unit covers up to 2 guests. Additional guests are allowed up to the maximum occupancy of 4 guests.

Additional guest fee: ₱300 per additional guest

• 2 guests — Included in base rate
• 3 guests — Additional ₱300
• 4 guests — Additional ₱600

All guests must be properly declared and registered in accordance with building security requirements. The guest who made the reservation is responsible for ensuring that everyone in their party follows these Terms of Stay.

04 Visitors

Visitors are allowed provided that the total number of people inside the unit does not exceed the maximum occupancy of 4 persons. Visitors must comply with applicable building security and registration requirements.

Overnight visitors are permitted only when total occupancy remains within the maximum capacity. Guests are responsible for their visitors’ behavior and actions while on the property.

05 Identification & Building Security

For security purposes, all guests are required to send a valid government-issued ID upon booking. IDs may be requested by condominium security as part of the building’s guest registration and access procedures.

Guests are expected to cooperate with reasonable security procedures and building requirements. Failure to provide the required identification may result in delayed or denied access, subject to building security policies.

06 Payment

We accept GCash, Maya, bank transfer, and cash.

Full payment is required upon check-in. For direct bookings, guests are encouraged to contact us first to confirm availability before making arrangements.

For an exact 30-day stay, guests may choose ₱25,000 excluding electricity, water, and internet, or ₱35,000 including water and internet plus electricity capped at ₱4,000 for the entire stay. Any electricity charge above ₱4,000 is payable separately.

07 Security Deposit

A refundable security deposit is required upon check-in.

• Stays shorter than 30 days: ₱1,000
• Exact 30-day stay: ₱5,000

The security deposit will normally be returned within four (4) hours after checkout, provided the unit has been inspected and no deductions are necessary.

08 Damages, Missing Items & Excessive Cleaning

Guests are financially responsible for damage or loss caused by themselves or their visitors. Security deposit deductions may include:

• Broken or damaged furniture, appliances, equipment, kitchenware, or fixtures
• Major stains on bedsheets, towels, mattresses, curtains, or furnishings
• Missing items, lost access devices, or other property
• Excessive cleaning beyond normal turnover cleaning
• Damage caused by negligence or misuse

If damage or loss exceeds the security deposit, the guest remains responsible for the balance based on the actual repair, replacement, or restoration cost. Serious or intentional damage, unlawful activities, or significant violations may be reported when necessary.

09 Cleanliness & Housekeeping

Basic turnover cleaning is included and is generally performed after checkout. Guests are expected to leave the unit reasonably clean and orderly.

• Dispose of trash properly and do not leave food waste around the unit
• Wash or properly clean used dishes and kitchenware
• Return furniture and other items to their original locations
• Clean spills promptly and avoid leaving an excessive mess

Excessive mess, unusual cleaning requirements, or damage caused by negligence may result in a security deposit deduction and/or additional charges.

10 House Rules

• 🚭
  No Smoking or Vaping

  Smoking and vaping are not permitted inside the unit.

• 🎉
  Gatherings

  Small, respectful get-togethers are allowed. Large parties, events, celebrations, excessive noise, or activities that inconvenience neighboring units are not permitted.

• 🔇
  Quiet Hours

  Please observe quiet hours from 10:00 PM onwards. Loud music, shouting, excessive noise, or disruptive behavior is not permitted.

• 🐾
  Pets

  Pets are not permitted inside the unit.

• 🍳
  Cooking

  Cooking is permitted using the provided appliances and facilities. Please avoid food that creates strong or persistent odors affecting neighboring units.

• 🕯️
  Candles & Incense

  Candles and incense are not permitted due to fire and safety concerns.

• 🔌
  Additional Appliances

  Guests may not bring or operate additional cooking, heating, or high-power appliances without prior approval.

11 PS5 & Controller Use

The PS5 and its digital games are provided as a complimentary amenity for registered guests. Please use the console, controllers, and accessories responsibly.

How to use the PS5

1. Turn on the television and select the HDMI input connected to the PS5.
2. Press the PS button in the center of a controller to turn on and connect the controller.
3. Select only the PlayStation profile named Esuites Esuites.
4. Choose one of the available digital games. Please allow the game to finish loading before starting.
5. After playing, return both controllers to the charging dock and check that they are seated properly.

How to turn off the PS5 properly

1. Press the PS button on the controller to open the Control Center.
2. Select the Power icon on the right side of the Control Center.
3. Select Turn Off PS5—do not select Rest Mode when checking out.
4. Wait until the console’s indicator light stops blinking and turns completely off before turning off the television or leaving the unit.

Important: Never unplug the console or switch off its power source while its indicator light is on or blinking. Interrupting power can damage the console or its stored data.

• For games provided by the unit, guests must use only the PlayStation profile named Esuites Esuites.
• Use only digital games and applications already installed, made available by the host, or properly rented through the linked PlayRent PH service.
• For a PlayRent PH rental, follow the provider’s setup and return instructions. Do not alter or delete the host’s Esuites Esuites profile, saved data, or security settings.
• Do not purchase games, subscriptions, add-ons, rentals, or in-game items using the console.
• Do not sign out, remove, or change the host’s PlayStation account, password, security settings, parental controls, network settings, or saved data.
• Do not delete games, reset the console, modify system storage, connect unauthorized storage or accessories, open the equipment, or attempt repairs.
• Do not disconnect or move the PS5 from its designated location. Keep food, drinks, and liquids away from the console and controllers.
• Controllers must remain inside the unit, be handled carefully, and be returned to their designated location after use.
• Stop using the equipment and notify the host immediately if the console or controller overheats, displays an error, becomes unresponsive, or is accidentally damaged.

Damage or loss charges:

• Damaged PS5 console: ₱10,000
• Missing or stolen PS5 console: the incident will be reported to building security and the appropriate authorities, and the responsible guest will be charged the current brand-new replacement price.
• Each damaged, missing, or stolen controller: ₱3,000

Applicable charges may be deducted from the security deposit. Any amount exceeding the security deposit remains payable by the guest who made the reservation.

12 Pool & Condominium Amenities

Access to condominium amenities is subject to building rules, availability, operating schedules, and applicable fees. Pool access is not included in the room rate.

• Pool pass: ₱150 per guest
• Pool schedule: Tuesday–Sunday, 10:00 AM–10:00 PM
• Monday: Closed for maintenance
• Pool pass billing: Monday–Friday, 9:00 AM–6:00 PM
• Saturday billing: 9:00 AM–12:00 PM

Guests may purchase their own pool pass or request assistance before check-in. Requests are subject to the building’s billing schedule. Amenity operation, availability, maintenance, closure, or suspension is controlled by building management. Temporary unavailability does not automatically qualify for a refund.

13 Parking

Parking is not included. Guests who would like to arrange a parking slot within Grass Residences may contact Ms. Joy Arellano at 0919 091 5633 or through her Facebook profile.

Slot availability, rates, payment, and parking arrangements are handled directly by Ms. Joy. Other paid parking may also be available nearby, including options around the condominium or SM North EDSA. We cannot guarantee parking availability.

14 Prohibited Activities

The following are strictly prohibited:

• Illegal drugs, illegal substances, unlawful activities, or prohibited items
• Gambling or activities prohibited by law or building regulations
• Large parties or unauthorized events
• Activities that disturb or endanger other residents
• Unauthorized commercial activities
• Any activity that violates applicable laws or condominium regulations

Serious violations may result in termination of the stay without refund and may be reported to building management, security, or law enforcement when appropriate.

15 Personal Belongings & Unit Security

Guests are responsible for securing their personal belongings. We are not responsible for loss, theft, or damage to guests’ belongings.

Guests must properly secure the unit whenever they leave. The unit uses a smart-lock access system; access credentials and information must not be shared with unauthorized persons.

16 Emergencies

For emergencies, guests should immediately contact the appropriate emergency services and/or condominium security. An emergency exit is available on each floor, and a service phone inside the unit can contact condominium reception.

Our designated contact information will also be provided when assistance is needed. Guests are encouraged to locate the emergency exit upon arrival.

17 Cancellation & No-Show Policy

Cancellation 24 Hours or More Before Check-In

The guest may cancel and receive a full refund, subject to any applicable booking conditions communicated at the time of reservation.

Cancellation Less Than 36 Hours Before Check-In

The booking is non-refundable.

No-Show

A no-show is considered non-refundable.

Special rates, promotional bookings, peak dates, or holiday bookings may have different cancellation conditions, which will be communicated before confirmation.

18 Building & Condominium Rules

All guests and visitors must comply with applicable condominium rules, building regulations, security procedures, safety requirements, amenity rules, noise regulations, and guest registration requirements.

Building management may impose additional requirements, fees, restrictions, or procedures. Certain building services and amenities are managed independently by the condominium administration.

19 Property Access & Maintenance

We respect guest privacy. However, authorized personnel may need to access the unit for emergencies, safety concerns, urgent maintenance or repairs, inspection of reported problems, building management requirements, or other reasonably necessary circumstances.

Whenever reasonably possible, guests will be informed in advance.

20 Liability

Guests are financially responsible for damage, loss, or destruction of the unit, furnishings, appliances, equipment, or other property caused by themselves or their visitors. The security deposit may be used, and guests remain responsible for costs exceeding it.

We are not liable for circumstances beyond our reasonable control, including building-wide service interruptions, amenity closures, maintenance, power, water or internet interruptions, or issues caused by third parties or building management.

21 Guest Acknowledgment

By confirming a reservation and/or checking into the property, the guest confirms that they have:

• Read and understood these Terms of Stay
• Agreed to follow the house rules
• Agreed to comply with condominium regulations
• Provided accurate information regarding their party and stay
• Accepted responsibility for damages or violations caused by themselves or their visitors

We appreciate your cooperation in helping us maintain a clean, safe, comfortable, and respectful environment for everyone.